ServiceNow SAM Pro
40 HoursHybrid4.9
Learn to manage software assets, improve license compliance, and optimize software costs using ServiceNow SAM Pro.
About this course
Learn to manage software assets, improve license compliance, and optimize software costs using ServiceNow SAM Pro. This advanced training covers software discovery, license management, compliance assessment, license reclamation, publisher-specific licensing, and reporting to help reduce audit risks and maximize software value.
Curriculum & Topics
6 modules · 34 topics
- 1.ServiceNow Instance and Plugin Setup(PDI)
- 2.Software Asset Management (SAM) Lifecycle and Core Concepts
- 3.SAM Pro Architecture, Features & Capabilities
- 4.Software Models, Software Discovery Models & Entitlements
- 5.Software Asset Workspace and License Operations
- 6.Software Asset Lifecycle: Request, Procurement, Deployment & Retirement
- 7.SAM Pro Roles, Responsibilities & Business Processes
- 1.Software Discovery and Inventory Collection
- 2.Discovery Models and Software Inventory Validation
- 3.Software Normalization and Content Library
- 4.Software Publisher, Product, Version & Edition Mapping
- 5.License Entitlement and Installation Reconciliation
- 6.License Position Analysis and Reconciliation Results
- 1.Software Entitlement Creation and Maintenance
- 2.Purchase Records, Software Contracts & License Rights
- 3.License Metrics, Rights and Entitlement Calculations
- 4.License Compliance Status and Position Assessment
- 5.Identification of Under-Licensed and Over-Licensed Software
- 6.Compliance Gap Analysis and Remediation Planning
- 1.Software Usage Analysis and Utilization Reporting
- 2.Reclamation Rules and Removal Candidate Identification
- 3.Unused Software License Reclamation
- 4.Software Reassignment and License Reuse
- 5.Subscription and SaaS License Optimization
- 6.Cost Savings Analysis and Optimization Recommendations
- 1.Publisher-Specific License Management Fundamentals
- 2.Microsoft License Management and Licensing Scenarios
- 3.Publisher Content, License Metrics and Product-Specific Rules
- 1.Software Asset Workspace Dashboards and Reports
- 2.License Usage and Compliance Reporting
- 3.Normalization and Reconciliation Performance Monitoring
- 4.Software Renewal and Contract Expiration Tracking
- 5.Software Spend Analysis and Cost Optimization
- 6.SAM Pro Maturity Assessment and Continuous Improvement Planning
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